Customer Service Representative Salary in Cleveland, OH
Bureau of Labor Statistics OEWS Survey
Median Annual Salary
$37,108
Hourly Rate
$17.84
/hour
Jobs in Area
2,760
employed
Customer Service Representative Salary Range in Cleveland, OH
Annual Salary Range
$25k
10th percentile
$31k
25th
$45k
75th
$53k
90th percentile
Salary Breakdown by Percentile
| Percentile | Annual Salary | Hourly Rate |
|---|---|---|
| 10th Percentile (Entry Level) | $24,914 | $11.98 |
| 25th Percentile | $31,097 | $14.95 |
| Median (50th Percentile) | $37,108 | $17.84 |
| 75th Percentile | $45,108 | $21.69 |
| 90th Percentile (Top Earners) | $53,324 | $25.64 |
| Average (Mean) | $40,552 | $19.50 |
Frequently Asked Questions
The average Customer Service Representative salary in Cleveland, OH is $37,108 per year or $17.84 per hour as of 2024. This is based on data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics survey.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2024. The geographic area covered is the Cleveland-Elyria Metropolitan Statistical Area.
Last updated: 1/23/2026
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How Cleveland, OH Compares
vs National Average
$39,680
vs Ohio Average
$37,368
Cost-of-Living Adjusted
$40,555
Cost of living in Cleveland, OH is 8.5% below the national average.
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