Customer Service Representative Salary in Chicago, IL
Bureau of Labor Statistics OEWS Survey
Median Annual Salary
$40,782
Hourly Rate
$19.61
/hour
Jobs in Area
3,446
employed
Customer Service Representative Salary Range in Chicago, IL
Annual Salary Range
$26k
10th percentile
$34k
25th
$49k
75th
$61k
90th percentile
Salary Breakdown by Percentile
| Percentile | Annual Salary | Hourly Rate |
|---|---|---|
| 10th Percentile (Entry Level) | $26,272 | $12.63 |
| 25th Percentile | $34,083 | $16.39 |
| Median (50th Percentile) | $40,782 | $19.61 |
| 75th Percentile | $49,201 | $23.65 |
| 90th Percentile (Top Earners) | $61,246 | $29.45 |
| Average (Mean) | $44,423 | $21.36 |
Frequently Asked Questions
The average Customer Service Representative salary in Chicago, IL is $40,782 per year or $19.61 per hour as of 2024. This is based on data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics survey.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2024. The geographic area covered is the Chicago-Naperville-Elgin Metropolitan Statistical Area.
Last updated: 1/23/2026
Salary Calculator
Enter your salary to see how it compares to other Customer Service Representatives in Chicago, IL.
How Chicago, IL Compares
vs National Average
$39,680
vs Illinois Average
$39,679
Cost-of-Living Adjusted
$38,693
Cost of living in Chicago, IL is 5.4% above the national average.
Customer Service Representative Salaries in Other Cities
Other Salaries in Chicago, IL
Similar Office & Administrative Jobs
Explore More
Highest Paying Cities
See which cities pay Customer Service Representatives the most.
View Top 10 CitiesCustomer Service Representative Jobs in Chicago, IL
Find open positions and apply today.
View Jobs on IndeedAffiliate link
Stay Updated on Salary Trends
Get weekly insights on Customer Service Representative salaries and career tips delivered to your inbox.
No spam, unsubscribe anytime. We respect your privacy.